About WhatsApp Marketing — ReplyOff
ReplyOff turns your ikas store into a sales and customer experience team that works on WhatsApp. It uses your cart, order and customer data to send the right message at the right moment; it wins back unfinished sales and keeps your customers informed from order to delivery.
As soon as you connect your store, your customer, product, order and cart data is synced automatically. No manual data entry or technical knowledge required.
Features That Bring Extra Revenue
Abandoned Cart Recovery
Customers who leave their cart unfinished receive a personalized WhatsApp message at the right time. You can add a customer-specific discount code to turn hesitant shoppers into buyers. Revenue won back by messages is reported order by order on your dashboard.
Segment-Based Campaigns
Your customers are automatically grouped by spend, purchase frequency and last order date. Send campaigns to your loyal customers, new customers or those who haven't shopped in a while in one click. Customers without messaging consent are removed from the list automatically.
Back-in-Stock Alerts
When a sold-out product is back in stock, customers waiting for it are notified automatically; pending demand turns into sales.
Features That Increase Customer Satisfaction
Order Confirmation
The moment an order is placed, your customer receives a confirmation message on WhatsApp; trust is built from the very first moment.
Shipping Updates and Tracking
When an order ships, your customer receives the carrier, tracking number and a one-tap tracking link. Fewer “Where is my order?” questions.
Satisfaction Tracking and Feedback
After delivery, your customer receives a satisfaction message. Incoming suggestions and complaints are collected in a single list on your dashboard; you never miss your customer's voice.
AI Assistant
Replies to thank-you notes, suggestions and everyday messages from your customers in your brand's tone, 24/7 and without delay. When it isn't sure, it hands the conversation over to your team.
Why ReplyOff?
- Quick setup: Connect your ikas store and WhatsApp number in minutes.
- Official infrastructure: Messages are sent through Meta's approved WhatsApp Business platform.
- Automatic sync: Your data is updated regularly and flows run on their own.
- Measurable results: Recovered revenue, sent messages and collected feedback in one dashboard.
- Simple interface in English and Turkish: All messaging and automations are managed from a single screen.
WhatsApp Marketing — ReplyOff
App Information
Stores with installations
50-250 stores
Release Date
26 July, 2026
Supported Languages
About WhatsApp Marketing — ReplyOff
ReplyOff turns your ikas store into a sales and customer experience team that works on WhatsApp. It uses your cart, order and customer data to send the right message at the right moment; it wins back unfinished sales and keeps your customers informed from order to delivery.
As soon as you connect your store, your customer, product, order and cart data is synced automatically. No manual data entry or technical knowledge required.
Features That Bring Extra Revenue
Abandoned Cart Recovery
Customers who leave their cart unfinished receive a personalized WhatsApp message at the right time. You can add a customer-specific discount code to turn hesitant shoppers into buyers. Revenue won back by messages is reported order by order on your dashboard.
Segment-Based Campaigns
Your customers are automatically grouped by spend, purchase frequency and last order date. Send campaigns to your loyal customers, new customers or those who haven't shopped in a while in one click. Customers without messaging consent are removed from the list automatically.
Back-in-Stock Alerts
When a sold-out product is back in stock, customers waiting for it are notified automatically; pending demand turns into sales.
Features That Increase Customer Satisfaction
Order Confirmation
The moment an order is placed, your customer receives a confirmation message on WhatsApp; trust is built from the very first moment.
Shipping Updates and Tracking
When an order ships, your customer receives the carrier, tracking number and a one-tap tracking link. Fewer “Where is my order?” questions.
Satisfaction Tracking and Feedback
After delivery, your customer receives a satisfaction message. Incoming suggestions and complaints are collected in a single list on your dashboard; you never miss your customer's voice.
AI Assistant
Replies to thank-you notes, suggestions and everyday messages from your customers in your brand's tone, 24/7 and without delay. When it isn't sure, it hands the conversation over to your team.
Why ReplyOff?
- Quick setup: Connect your ikas store and WhatsApp number in minutes.
- Official infrastructure: Messages are sent through Meta's approved WhatsApp Business platform.
- Automatic sync: Your data is updated regularly and flows run on their own.
- Measurable results: Recovered revenue, sent messages and collected feedback in one dashboard.
- Simple interface in English and Turkish: All messaging and automations are managed from a single screen.
WhatsApp Marketing — ReplyOff
App Information
Stores with installations
50-250 stores
Release Date
26 July, 2026
Supported Languages
